Please, feel free to contact us for any reason.

 For Refund/Return Issue

Visit our Return Center for our policy and instruction: Return Center 


Processing and Shipping Time (for Retail Orders) 

- Order Processing Time: 1-3 days (after the payment has cleared)
- Shipping/Handling & Delivery: 5-14 days to the US 48 States and 5-21 days to Europe, depending on the carrier you choose (e.g. Standard Shipping or UPS)


Processing and Shipping Time (for Wholesale Orders) 

- Order Processing Time: 1-5 business days (after the payment has cleared)
- Shipping/Handling & Delivery: 5-8 days to the US 48 States ONLY via UPS (we could choose a different carrier, such as FedEx/DHL, depending on the situation at shipping time)

For more information about our Shipping Policy, Please click this link


Still Have a Question?

Send us an email at or use a web form below to email us right away in this page.



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